If you spend any time online, you’re probably familiar with Buzzfeed, a great source of timely articles, fun videos and quizzes. But did you know that, according to Buzzfeed’s VP of Growth and Data, Dao Nguyen, “Pinterest is BuzzFeed’s second largest social network referrer”? (Pinterest for Business) [Read more…]
Beginning a new enterprise is always exciting! Whether you’ve taken on a new client, are joining a project already in progress, or are starting from scratch, you probably have expectations about what kind of growth you anticipate. (But wait, did you first identify your digital marketing goals?)
We’ve already discussed engagement – or how to tell if you’re reaching your fans and followers. You can plot your progress as the months go by, to see if you’re gaining an audience and if they’re interacting with your posts and messages.
Another tool to use is benchmarking, where you set goals for your growth, and perhaps take a peek into how your competitors are doing in order to refine your aspirations.
Is the Sky Really the Limit?
What kind of growth can you expect? How many potential followers are out there?
A good way to see if you’re on track with your goals is to compare your social media accounts to others in your field. Check out competitors’ pages to see not only how many fans or followers they have but what is engaging them. See if you can determine what characterizes their high-engagement posts. Tristan Handy, in this guest post for Social Media Explorer, notes that “outliers,” posts that have an extra boost of engagement, can add fresh perspective to an overall social media plan.
Find Your Own Growth Curve
In this post from Quintly, Sarah Gottschling explains the advantages of comparative benchmarking with others in the same market, but warns of simply adopting the methodology of competitors, which can create missteps and wind up alienating your hard-won fans.
Measuring social media success is a long-term process that isn’t simply raw numbers. (Fans who follow or like but don’t engage afterwards may be unfavorable to your Facebook reach.) Tracking month-over-month growth and analyzing the success — or failure — of individual posts, campaigns, photos, polls, or tweets will help you refine your social media offerings in order to reach your goals.
Have you used benchmarking as a way to refine your social strategy? Tell us about it!
In our post last week, we provided key questions to ask before embracing social media for your company and showed you how to assess which business and marketing objectives you should support with social marketing. This week, we’ll show you how to complete your plan, implement metrics to measure performance, execute your strategy and assess your successes and opportunities for improvement. [Read more…]
So you’ve decided your company needs some social media exposure. Great! Before you start spending time and money on your company Facebook or LinkedIn pages, we suggest you take the time to define your digital marketing goals and strategy.
Social media marketing is not only about tweets and blog posts – although those can be key digital marketing vehicles; it’s also about identifying fundamental business objectives and defining the best ways in which social media can help you achieve them. Taking the time initially to clarify and map out your approach means wasting less time and money later on, when you may realize all the work you’ve put into your blog or tweets isn’t doing much for your company’s bottom line. [Read more…]
Each time we perform a Google search, paid ads show up in our search results. Our Facebook and Twitter feeds are interspersed with suggestions for people or businesses to follow. Now Pinterest has jumped on the bandwagon! Fittingly, Pinterest is beta-testing a “DIY” program to promote individual pins. (Although, unlike most other Pinterest projects, this will require far fewer mason jars and virtually no wooden pallets.)
During the fall of 2013, Pinterest allowed a limited number of large businesses (such as Expedia and Old Navy) to begin promoting individual pins. Now Pinterest is beta testing the service for its small- to-medium-sized business pages. The Promoted Pins program is a pay-per-click (PPC) model similar to Google Adwords. To complement the promoted pins program, Pinterest has improved its analytics. This gives Pinterest account managers better data to help them decide which pins are worth promoting, and gives the ability to track the click-through rates for each promoted pin. [Read more…]
In this edition of “Why we love Pinterest, and why you should too,” we’ll look at how Etsy has used the platform to grow, engage people and ultimately, make more money for their individual sellers.
Etsy is an online marketplace in which artists from around the world can sell their wares. Representing thousands of artists from hundreds of countries, the sheer number of products available is overwhelming. Although most of us work on a much smaller scale, Etsy has been held up as a business that is using Pinterest successfully. What can we learn from their example? Let’s look at this Pinterest case study. [Read more…]
This year’s KahenaCon in Jerusalem was an intimate gathering of about 250 marketers, offering some star power from home and abroad, including Eitan Chitayat of Natie, Kate Morris of Distilled and Adam Melson of SEER Interactive.
The keynote featured Joanna Lord, CMO of BigDoor in Seattle, who spoke on “The Loyalist Advantage.” She deftly profiled today’s consumers, and why it’s vital for brands (and marketers) to seize the opportunity to follow their lead and provide content that matches their behavioral changes. [Read more…]
One of the greatest parts of SMX is the passion. People really love what they do and what they’ve learned – and they come to SMX to share it!
A theme of this year’s conference seemed to be how to develop great content and how to share it, creating legitimate and long-lasting workarounds for the rules and algorithms that Google and Facebook roll out on a regular basis. Serving up your best content – on Twitter, Facebook and Google+ –should be a snap! [Read more…]
While Google+ is looking very attractive of late to get your content in front of your readers or customers, let’s face it: People love Facebook. They’re loathe to leave their friends-in-the-computer, Facebook’s games, and easier-to-understand privacy settings.
So it’s time to regroup and give your content the best chance for engagement! Let’s review – for Facebook, engagement means:
- A post or picture receives a like
- A post or picture is shared by a fan
- A fan leaves a comment on a post, picture or share
Calculating Your Engagement Rate
Facebook is continually calculating your engagement rate for both the page as a whole, and on a post-by-post basis, with the following formulas:
Your engagement rate for both the page and the content you post factors heavily into how frequently Facebook displays your content to your fans.
When you have content that is interesting to your organization or important to your field or audience, it’s natural to want to share it. But as we’ve seen, Facebook wants your fans to be receptive to it – and act on it!
Buy It Now!
But how can you make people engage with your content? While there’s no magic formula, just asking your fans to continue reading, thinking, looking at pictures or watching a video can be a great first step, and you ask them to come join you by using a “call to action” (CTA).
In marketing terms, a CTA directs customers to take a specific action now – to buy, to click, to watch. Even in our savvy modern marketplace, people need a little nudge to take the next step! Directing your Facebook fans to follow through on their initial impression – whether a post is funny or cool or interesting or helpful – will help with your engagement rates and ultimately how much of your content is seen.
The best CTAs are clear, decisive and timely:
- Clear: Tell viewers what the post will offer them by including a clear value proposition
- Decisive: Click, download or watch elicit action more often than vague commands such as “learn more” or “see it now.”
- Timely: Adding an element of urgency to your post improves the chance a viewer clicks now, instead of later … because later often becomes never.
A CTA is just part of a great Facebook post – other elements that will inspire your audience to share your content or links include photos, information teasers (don’t give everything away!), and conversational tone that caters to real people. For the full scoop on how to create a terrific promo for Facebook, check out Jim Belosic’s guest post for Social Media Today.
Like many people, my first forays into social media were, well, social. When I first tried out Facebook, it seemed like a gigantic high school reunion. When I first tried out Google+, it seemed like a gigantic high school reunion where the organizer forgot to send out invitations. PC Magazine has a great article, including an infographic, comparing the primary differences between the two for personal use.
It very quickly became clear to me that Google + was not going to swoop in and take Facebook’s place in our social lives. As a result, it’s been easy to write off Google+ as unimportant in the world of social media; but for businesses, that would be an enormous mistake. [Read more…]